12/10/2015

The best consumer service you can find. I searched throughout the state of Michigan for the best facility to repair my Volvo s60R. Let me say, I love my car and take extreme care of it and I was scared that after an accident it would never look the same. One Stop Collision takes a lot of pride in their work and it showed in the results. I told Adam I came to them because I wanted the best job done and he delivered. They offer options to help you with your situation, but that's no the point here. They do the best job, they care about their work, and they treat you like you've been their customer for 20 years from first contact. I wish I could show pictures of my car! I have a project Porsche that I'm almost finished with and I'm bring it to them for paint! Honestly, this is an awesome facility with the best staff!

From: Jr C.

Source: YPAGE

21/09/2015

they are awesome...please don't waste your time with other shop and just get stop at one stop collision shop. They are very supportive, friendly and above all they are the best at their job.

From: Pradip M.

Source: YPAGE

02/05/2015

Great service at a more than fair price. 6stars!!!!

From: Carolyn J.

Source: YPAGE

20/01/2015

I would give them a 6 * if I could

I just want to say that I am very pleased with this company... They paid my deductible ... they fought with my insurance company to do the job correctly and they got it done in a timely manner. on top of that Erin actually set up a rental car that only cost me $20 a day .. so she's not only pretty but she's a pretty smart cookie when it comes to the business and dealing with insurance companies and communicating with people ... Adam really worked for me on getting me on the road with the most minimal expense possible... I really like these people and I the way they took care of me!

From: David T.

Source: YPAGE

11/10/2014

They truly care about you as a person!

This has been my third or fourth experience with One Stop and I came back each time because of the awesome and dedicated service I received each and every time! Needing repair work for whatever reason is never fun but Adam and Erin showed that the truly understand the frustration behind that and put you as the customer first. They were very compassionate about my situation and I felt truly cared about the situation from my point of view for me and my family rather than just caring about the business or what the insurance company wanted. Erin kept an open line of communication through the entire process and I felt she was always on my side, going above and beyond, to ensure things were handled in a timely manner with the insurance process. Adam and the guys truly showed what customer service means when he took my familys needs into consideration over what the insurance company wanted him to do. We had a van that was finally declared totaled in flood water and after three long weeks of dealing with the insurance company on this they had to agree with Adam in that the vehicle couldn't be repaired due to the unknown of the long term possibilities on the vehicle. Adam and his team had our best interest in mind from the beginning and did everything he could before concluding it simply wasn't safe to repair without knowing what could happen down the road. I would definitely recommend One Stop for any repair or collision work, we had another vehicle serviced there a few years ago for collision work and it looked amazing when they were done! If you want a company that has YOUR best interest in mind this is the one!

From: Jennifer B.

Source: YPAGE

31/05/2016

Very impressed! Everyone else wanted to charge me up the butt for a half-ass job, while One Stop only charged me half the price and did a stupendous job on my van's quarter panel! They even washed and waxed it for me. I would recommend them to everybody who needs some body work done to their vehicles! My time was shorter than expected, even for a holiday weekend! Great quality work, great customer service, awesome price! Thank you so much for working with me! Your shop does the best work around!

From: Becky Sands-Smith

Source: FBOOK

08/07/2016

1 stop Collison is the best. Car comes out perfectly fixed, and detailed to boot. Easy to work with on scheduling and other matters. Highly recommended

From: Billy Issa

Source: FBOOK

17/12/2015

Once again I would like give my most heartfelt thanks to Erin and Adam from One Stop Collision for going out of their way for the excellent service on Pontiac G6. It looks and runs beautifully. Thanks for making me feel safe again! Love you guys!

From: Linda Bieszczad

Source: FBOOK

30/05/2015

Just got my car back from one stop collision. They were fantastic to work with. Not only does my car look great (they even washed and detailed her) they were helpful in navigating the world of insurance. My car was completed in the time promised and everyone was friendly and helpful. Hopefully I never need body work done again, but if i do I know I'll be taking my car to One Stop.

From: Robin Clark

Source: FBOOK

20/01/2015

One stop auto collision saved me a lot of money (paid my deductible) and they do great work in a timely manner they really know how to work with the insurance companies or should I say "not let the insurance companies rip you off" Adam is a really easy going dude, that really knows his stuff ... Erin will take care of you and keep in communication through the whole process... I really like these people and their company

From: David New

Source: FBOOK

08/08/2014

Best shop ever

From: Samer Abu Farha

Source: FBOOK

20/08/2015

From: Sultan Farha

Source: FBOOK

25/02/2015

From: Robert Savage

Source: FBOOK

11/11/2013

From: Trena DeRyke Mulligan

Source: FBOOK

21/05/2016

I just got my car out the shop yesterday due to someone vandalizing my car,, it was so beautiful from the paint job to the way it still road,, like new. I truly had one of the best experience when it comes to a shop,, period. I recommend everyone to go to them if they want customer satisfaction guaranteed. You'll be happy because they treat you like "family",, it has been one of the best place I ever stopped!

From: Janeiva treadwell

Source: GPLAC

10/06/2016

Love this place!! Had my car fixed here 2 years ago. I moved away after and didn't realize my air conditioner wasn't working. Called today, it's been too long for warranty work.....BUT they still took care of me!! Thanks guys!! Well appreciated!

From: Nicole Tidwell

Source: GPLAC

09/08/2016

I love this team; their body work is exceptional. For 2 collisions they returned my cars with newer updated equipment (looked better than before the accidents.) 3rd accident car was totalled, and Adam helped me deal with the insurance adjuster to make sure that I got the maximum payout. Thanks Adam and Erin

From: frigop14896

Source: GPLAC

11/12/2015

I was recently in a car accident. I initially took my car to a certain collision shop and after shopping around I learned about One Stop Collision. I called and spoke to Erin whom was very helpful! I had my car towed from The first collision shop to One Stop. One stop Collision assisted me in handling my claim, kept me abreast of my car and gave me a peace of mind! After being in an accident it's very frustrating to deal with insurance adjusters etc.... I am very glad I followed my intuition and came here. Thank you for your assistance and customer service

From: ciara Throckmorton

Source: GPLAC

22/01/2016

Adam, Erin and Raffi were the best team to work with when I had to get my car repaired immediately. They took me immediately and always gave updates. Ready before promise date. Erin and Raffi went above and beyond their jobs by helping me get to the airport for National car rental and Adam made sure all was correct with my vehicle including getting me an awesome deal in tires when he saw they could cause an accident. Wonderful people. Professional service. A+

From: Anita Berger

Source: GPLAC

13/08/2016

I originally brought my car in to get the rear bumper fixed but he saw that I had damage on my front bumper and windshield and helped me through the insurance process so I could get my entire car fixed. Despite the lack of professionalism on my insurance company's part, my car was finished in less than a week! Also, I had some rust on the hood that he also took care of free of charge! Great service, good prices and quality work. This is now my go-to autoshop! Highly suggest this to everyone!

From: Le N.

Source: YELP

22/01/2016

The best customer service ever. Great team of people. My car was finished before the very fast promise date and included a fantastic deal on tires after the owner discovered they could cause accident in future. They even helped me get to the airport to the rental place of my choosing both times. Great personalities, very professional. Highly recommend. Trustworthy. A+ treatment of me as a customer as well as my auto repairs. Thank you Adam, Erin & Raffi!!!

From: Anita B.

Source: YELP

17/12/2015

This shop is excellent. I got into a pretty bad accident. Smashed my entire front end. They were fast. Excellent customer service from beginning to end. Everyone was super friendly and down to earth. God forbid, but if I ever need any more body work done, I'm coming back. Ask for Adam.

From: Phil B.

Source: YELP

19/10/2015

Went in to get some scratches fixed and the owner told us that since the damages were so small, he would fix it for free. I was so grateful considering most places would charge an outrageous amount of money. Great place and will come here again for any future inquiries!

From: Vickee L.

Source: YELP

31/12/2014

Great customer service and great pricing
They got my truck done in two days when other shops said two weeks.

From: Hector F.

Source: YELP

03/03/2014

These guys are fantastic. Worked around my schedule and provided excellent service. Have used One Stop for a number of repairs. Always on time and the work is extraordinary. My '04 PT Cruiser with 674000 miles looked almost new when I last brought it in with deer damage. Adam and his crew were outstanding. I recommend One Stop to everyone who has a car crunch to check them out. Never disappointed!

From: Richard P.

Source: YELP

11/03/2014

These guys really go the extra mile to save you money make sure you're kept up to speed regarding your repair. I was literally minutes away from paying a very expensive towing bill for my Audi when Erin helped me add it to my insurance claim. After the adjuster came out to look at the car , I got a call from Adam within an hour to explain the estimate and the negotiations that would be taking place between the body shop and insurance company to make sure the repair was done properly. When I had to come in to get some paperwork out of the car, all of the technicians were friendly and helpful ( even though my visit was interrupting their smoke break). The body shop has a contract with enterprise that saved me even more money than my corporate discount did. Overall, it has been great to work with them so far. I work for a luxury car dealership, and if the repairs are as good as the customer service I will definitely be sending thenr my clients in the Detroit area.

From: Brandon M.

Source: YELP